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Our contact with you

How often will you contact me?

Every year we’ll ask you to complete a brief form, the Annual Certificate of Occupation.

This is for you to confirm that you are still living at the property and that you are observing the terms and conditions of the plan.

At the same time we’ll ask that you send us a copy of your buildings insurance schedule upon its renewal.

How often will you visit me?

We’ll contact you to arrange for your property to be visited once every three years. The visit will be at a convenient time for both you and the representative acting on behalf of Bridgewater. After the visit we’ll produce an inspection report, detailing the condition of the property. If you’d like to see the report we’ll send you a copy.

Why do you need to inspect my property?

We inspect your property to ensure that it is being maintained to the standard at which it was when you entered into the home reversion plan.

What does it entail?

The representative acting on behalf of Bridgewater will visit you at the time arranged and walk around the house (internal and external) viewing its condition. They will make notes during the visit and produce a report after the visit.

How long will it take?

The inspection should only take between 30 and 45 minutes.

What happens if work is needed to my home?

If the report identifies that your property requires essential work, we’ll ask that this work is carried out within three months from the date of the report. If you think it will take longer please contact us to discuss.

Will you inspect my property at any other times?

Additionally, for accounting purposes we may from time to time carry out a sample review of all the properties we have a financial interest in. Your property may be selected in this sample. If so this involves an external only viewing of your property by our nominated representative who may need to take photographs. If so they should act responsibly so that your privacy and enjoyment of the property is not affected.

Is there a charge for the inspection?

Bridgewater does not make a charge for this service.